PrestaShop assistance
In the dynamic world of e-commerce, technical support is a key component of successfully running an online store. We understand the diversity of our clients’ needs and requirements, so we offer flexible solutions to provide you with optimal support.
If you want ongoing, comprehensive support, our ongoing subscription support offer is the ideal solution. We also offer hourly billed services if you only need support for specific situations or projects.
Hourly packages
$50 for each additional hour.
$45 for each additional hour.
$40 for each additional hour.
What does technical assistance cover?
| Diagnose problems with the operation of the store. | |
|---|---|
| Fixing store errors. | |
| Assistance in the operation and configuration of the store. | |
| Making backups. | |
| Optimization of your online store. | |
| Various types of updates. | |
| Minor modifications to the graphic template. | |
| Any activities that affect the further development of your store. | |
| Configuration of hosting or VPS/dedicated server. |
Looking for other solutions? We’d love to talk about them!
Process flow
Analysis
We begin by determining the scope of work, and then we will develop an implementation plan.
Quotation
Based on the information provided, we will prepare a comprehensive quote for you.
Payment
Once the offer is accepted and the payment is credited, we will get to work on your online store.
Implementation
We will complete the tasks delegated to us according to the agreed deadline.